Our Services

Our business approach is steered by our strong adherence to the most stringent quality control measures and guided by ethical and professional practices.

Rox-Chem shall strive to provide quality products and the best customer services at competitive prices.

Rox-Chem manufactures and supplies industrial cleaning materials to small corporations as well as large institutions and NGO’S

COMMERCIAL

• Office buildings

• Malls

• Commercial parking lots and garages

• Apartment complexes

• Restaurants

• Schools

• Government contracts

INDUSTRIAL

• Hospitals

• SANDF, SAAF, SAP

• Industrial Laundromats

*Institutions

Vision

Our vision is to;

•     Continue to maintain our competitive edge in the chemical manufacturing Industry and to pursue training and skills development.

•     To supply quality products and supportive services to all our clients, through the continuous application of suitable knowledge and technology.

•     To provide a safe, healthy and risk-free working environment within which employees are valued and rewarded for their efforts in the workplace.

•     To ensure continuous and healthy financial growth.

Mission

Rox-Chem is committed to the supply of quality products and excellent service to our customers,

We hope to achieve this by;

•    The creation of a coordinated framework and BBBEE network of customers which shall contribute positively to the realization of the vision of Rox-Chem.

•    Sharing an uncompromised commitment to excellence.

•    Striving to provide the most beneficial and most cost effective product and services within the chemical manufacture and supply sector.

•    To lay a foundation of skilled workers through competitive training and development.

•    Motivating our employees by selecting the best person for the job, offering competitive training and development and offering incentives in accordance to their skills and performance.

We shall conduct all our business affairs ethically by the best means providing outstanding quality and service resulting in a great place to work where people are inspired to be the best they can.

We shall continuously support and strive to improve our Quality Objectives at all times.

Aims & Objectives

The primary aim of Rox-Chem is to strive to be the preferred service provider in the mind of Buyers and Supply Chain Management in the country by ensuring that our products and service delivery are excellent every time.

Our objective is to increase in profitability. This will be achieved by sound marketing strategies (Brand Identity, Brand Strategy, Brand Communication and Brand Integration- within the next three years.

Core Values

Our business approach is steered by our strong adherence to the most stringent quality control measures and standards, with a system of continuous improvement (20 Keys-Kaizen of Operations) and guided by ethical (SABS-approval) standards and professional practices (Charted Institute of Secretaries and Charted Accountant (SA).

Statement of Intent

Rox-Chem aims to provide quality products and superior customer services at competitive prices making use of a community development trust fund to empower small business owners to develop their own market and business network, by assisting them will the resources needed to set up their own distribution facility. By developing a comprehensive Brand Blueprint, Brand Identity, Brand Strategy and Brand Communication Strategy over the next five years, Rox-Chem will help BBBEE business owners maximise their market penetration.

Why Household (Domestic)
& Industrial Chemical Products?

The consumer household product market forms a substantial, if not the largest part of every consumers’ monthly expenditure list. There is not a household, restaurant, hotel, lodge, office or factory or in fact almost any other business that does not use a variety or any combination of different brands of cleaning products on a daily basis.

With this in mind Rox-Chem CC offers solutions to its customers/consumers in more cost effective packaging forms, as well as preferred, convenient easy to use solutions i.e.: 750ML Dishwashing and Handy-A as well as 5LT and 25Lt  solutions which are more suitable for restaurants, hotels, businesses from a cost control point of view.

The Aim of Rox-Chem CC is to become the number one preferred supplier of both household, industrial and office environments chemical products. We produce quality products that are innovative, flexible and offer solutions that best meet the needs of our consumers at competitive pricing. We offer an excellent service experience. We aim to not only gain but retain every new customer that we deal with.

Managing Market Risks

Quality, Availability, Service that you can rely on and Pricing that is competitive form an integral part of the FMCG market and the opportunity exists to create an advantage by supplying a range products used for the entire cleaning function in every household or business in packaging solutions that are flexible, creative and best satisfy customer needs.

We are an SABS approved company.

When a company agrees to introduce Rox-Chem CC as their cleaning solution specialists, the following benefits are automatically derived-

Quality Products- More than 20 years experience in the manufacturing of FMCG by the MD and Directors.

Service-On time reliable service that will always meet customer needs and expectations.

Availability- Products that are available in packaging solutions that satisfy customer needs and wants that enable them to manage their businesses in the most cost effective manner.

Right Pricing- We guarantee market related pricing as sales are made. Any savings realised through cheaper/alternate packaging forms are passed on to our consumers/customers.

New Products- Rox-Chem CC will continue to add innovative products in the market place and to ensure that the highest Health and Safety Standards are used and maintained in the manufacturing and development of all our Fast Moving Consumer Good Products.

Strategies- Will be devised and implemented that best ensure satisfying customer needs and wants are always our number one priority. Delighting our customers is our primary aim.

BBBEE Rating

Rox-Chem CC is a Level 4- 100% Certified Company. We aim to be A Level 1 BBBEE in the next year by bringing on a number of BBBEE shareholders on board through franchised agreements with the holding company.

Creation of New Jobs

We are currently involved in several potential BBBEE STRATEGIC small business developments initatives, which will create a number of new jobs as well as the development of new products for Industry.

Core Business

Rox-Chem’s core business is the manufacturing and distribution of household and industrial/ office products that are suitable for all cleaning applications.

To attain this Rox-Chem will educate their clients to a level of understanding that correlates with up to date market developments and consumer behaviour and expectations. This will automatically eliminate the frequent occurrence of misunderstandings and queries concerning domestic as well as industrial and office used consumables.

The FMCG markets are ever changing and therefore trend analysis is

critical and education of product composition is ongoing-

The following critical success factors are measured continuously-

1.   Production Process Control-Mixing Process, times, temp where applicable, raw material usage.

2.   Raw material input- Theoretical vs Actual quantities

3.   Consumer Trends-Needs and Wants

4.   Product Availability

5.   Stock Levels-(Minimum, maximum, and reorder levels)

6.   Retail Pricing in the Market Place.

7.   New Product Development.

Our Company Ethos

1.   Our people are honest and act with integrity.

2.   We are an ethical producer and distributor who works on a system of continuous   improvement.

3.   We believe in working together with our customers not as separate entities, with an openness and honesty that fosters trust and confidence.

4.   Our core reason for being is to develop long term relationships with our customers/consumers that are mutually beneficial.

5.   Client confidentiality is paramount to our success.

6.   We aim to delight our customers with our product offering, service and quality.

7.   Understanding our customers/consumers needs and wants will keep us on the cutting edge.

Product Training

Training will be adapted to meet the customers’ needs and working environment-

1.   In house training can be provided in small groups (5 Maximum).

2.   Advice can be given on application and dilution of products.

3.   Advice can be given on safety and first aid for the use of the products.

4.   Continual Advice info can be provided on buying patterns, usage, etc.

In conclusion we aim to ensure that our customers/consumers derive the maximum benefit from the application of our product, at the most cost effective pricing.

Social Responsibility

Rox-Chem CC will be involved in giving donations to Baby Haven. We aim to develop an number of micro entrepreneurs through working in conjunction with organizations such as the NEF (National Empowerment Fund), SEF (Small Enterprise Foundation), IDC, DTI, etc. to raise a number of micro and small business through a franchised manufacturing and selling network thereby creating a true BBBEE initiative the first of a kind in this industry of manufacturing finished products for resale.

HDI Ownership

By mid-year Rox-Chem CC would have bought in black ownership with a 25% shareholding into the business, through its franchised operations.

Track Record

Roxchemcc has been servicing a number of Government Departments from Correctional Services in Mpumalanga, Gauteng, Northwest and Free-state. Besides this we service other Government Departments such as PSIRA, SANDF, SAAF, & S.A.P.

Technical Capability

 Roxchemcc is a SABS approved company

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